support

GrapeCompare support

Installation and requirements

GrapeCompare requires macOS 15 or later on Apple silicon or Intel. Install it from the Mac App Store, the only supported distribution channel. Homebrew and older downloaded builds are not supported.

How do I start a comparison?

Drop two files or two folders on the window, or choose them with the Choose buttons. You can also use Finder Open With, the file shelf, or the Compare Files Shortcut. For a three-way merge, choose the base, left and right inputs yourself. Git integration, difftool/mergetool hooks and a command-line tool are not included.

GrapeCompare can't open a file

The app runs in the macOS App Sandbox and can only open items you select. Choose the file or folder again with the Choose button or drag it onto the window, then repeat the operation.

GrapeCompare Pro and purchases

Every Pro feature can be tried three times for free. Buy Pro or choose Restore Purchases from GrapeCompare Pro in the app menu or in Settings. If you downloaded GrapeCompare before version 1.1.0, Pro is already unlocked for you. Manage or cancel the yearly plan in your Apple Account subscriptions; Apple handles refunds.

AI change summary is missing

The summary uses Apple Intelligence on your Mac and appears only on macOS 26 or later with Apple Intelligence turned on. Diff content is never sent to the developer or a cloud service.

Report a problem

Update to the latest Mac App Store version first. Then email atomsprout@gmail.com with the GrapeCompare version, macOS version, Mac model, steps to reproduce, and approximate file sizes or folder item counts. Please don't attach confidential comparison content. You can also join our Discord.

中文帮助

系统要求：macOS 15 或更高版本，支持 Apple 芯片和 Intel。请从 Mac App Store 安装，这是唯一支持的安装方式。
怎么开始比较？把两个文件或两个文件夹拖进窗口，或用“选择”按钮选取；也可以用访达的“打开方式”、暂存架或“比较文件”快捷指令。三方合并需要手动选择基准、左侧和右侧。不提供 Git 集成、difftool/mergetool 或命令行工具。
打不开文件？App 运行在沙盒中，只能访问你选择的项目。请重新选择或拖入该文件或文件夹后再试。
GrapeCompare Pro：每项 Pro 功能可免费试用 3 次。在 App 菜单或设置中打开 GrapeCompare Pro 购买或恢复购买。1.1.0 之前下载的用户可免费使用全部 Pro 功能。年订阅可在 Apple 账户的订阅中管理或取消，退款由 Apple 处理。
看不到 AI 摘要？该功能使用本机 Apple 智能，需要 macOS 26 或更高版本并开启 Apple 智能。比较内容不会发送给开发者或任何云服务。
反馈问题：请先更新到最新版本，再发邮件至 atomsprout@gmail.com，附上 App 版本、macOS 版本、Mac 型号、复现步骤和大致文件大小或数量（请勿附上机密内容）。

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