PRODUCT SUPPORT
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SixUp support
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support
SixUp support
How do I check in?
Finish every task on the Today tab. Missed a day? Use a make-up card; you earn one for every 7 days of study.
Can I change my exam date or daily time?
Yes. Open Me → Study Plan. Your plan is rebuilt immediately.
My progress isn't on my iPad
Sign in to the same iCloud account on both devices, then open Me → iCloud Sync → Sync Now.
Speaking practice can't hear me
Allow microphone and speech recognition access in iPhone Settings → SixUp.
Commute listening
Open Commute Listening on the Today tab and press play. It keeps playing with the screen locked; use the lock screen or your headphones to pause or skip.
Contact
Email atomsprout@gmail.com with the app version, device and iOS version.
中文帮助
- 怎么打卡？完成“今日”里的全部任务即打卡成功；漏打卡可以用补签卡（每坚持 7 天得 1 张）。
- 能改考试日期或每天时长吗？可以，在“我的 → 学习计划”里修改，计划会立即重新生成。
- iPad 上看不到进度？两台设备登录同一个 iCloud 账号，然后在“我的 → iCloud 同步”点“立即同步”。
- 口语练习听不到声音？在 iPhone“设置 → SixUp”里允许麦克风和语音识别。
- 通勤听力：在“今日”页打开“通勤听力”点播放，锁屏也能听，可用锁屏或耳机暂停、切换。
- 联系我们：atomsprout@gmail.com